Shipping policy
Product shipping
Time and place of dispatch and delivery: Orders are shipped within a working eight hour period of time (9: 00am – 17: 00pm) except for Saturdays, Sundays and holiday.
The timetables of each shipping are set unilaterally by the Company and communicated to the customer. The orders include products which are expected or are only available upon request, sent after e-mail contact or other appropriate means, when the company’s ability to process the order is stated, meaning after having received the product by the relevant supplier.
WORLDWIDE SHIPPING
UPS – Global Logistics Company
Europe Transit time:
Next Day (UPS Express saver) or 3-4 days (UPS Standard)
Other countries:
4-7 days*
*After dispatching time
Once your order is dispatched, you will receive a Confirmation Note with all tracking details. Remember that you can track your item at anytime https://www.ups.com/WebTracking
UPS is the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services
Please note that in case of Remote area of delivery there is no extra cost.
*Reminder: to receive your order, the shipper may require you to pay additional charges for international duties and taxes (varying by destination country) that are beyond our control.
SHIPPING IN GREECE by ELTA Courier S.A
Transit time:
Athens: Next day delivery
Rest of Greece: 1-3 days
Once your order is dispatched, you will receive a Confirmation Note with all tracking details. Remember that you can track your item at anytime https://www.elta-courier.gr/search or Call 11120
Means of delivery and delivery charges:
Sending to the customer the pre-ordered goods occurs only in areas covered by the Distribution Network of the company. The deliveries or services are sent to the address that the recipient had declared at the time of order, while the means and the delivery time are notified to the customer by e-mail concerning the acceptance of the order, when the further shipping is stated.
Distribution Company Network:
The COMPANY distribution network covers the geographical area of Greece, Europe and worldwide, while the ability to send and the cost of it is defined in detail below:
General conditions concerning the shipping of products and services
The company reserves the right to modify the arrangements, terms and shipping rates in free will and without warning, compelled to inform potential customers on such changes in review of these terms of use of the shop, as analyzed in the above sections of this document.
Responsible for the receipt on behalf of the customer
The receipt of the products in any case is completed by the person mentioned in the order as the recipient on condition that police ID, passport or generally public document as a proof of identification is presented.
Deadline of fulfillment of sale – Delivery:
The delivery time of products sold and services is specified in the particular order associated with the availability of the product and it is assumed to be maximum thirty (30) days from the time of the sale training, provided that no there has not been special/different agreement between the parties, confirmed in writing form or by electronic mail.